Shipping Policy

At FrostZip, we aim to deliver your order as quickly and efficiently as possible.

Order Processing

Orders are typically processed within 1–3 business days after purchase.

Processing times may vary during busy holiday periods or periods of high demand.

Shipping Time

Estimated delivery time: 7–14 business days after processing.

Delivery times may vary depending on your location, carrier operations, customs processing, or seasonal shipping demand. In some cases, delivery may take longer than initially estimated.

Shipping Costs

We offer FREE shipping on all orders.

Order Tracking

Once your order ships, you will receive a shipping confirmation email containing your tracking number.

Please allow 24–48 hours for tracking information to become available or update in the carrier's system.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information at checkout.

If you notice an incorrect shipping address, please contact us as soon as possible at getfrostzip@outlook.com.

We will do our best to assist you before your order ships, although address changes cannot be guaranteed once an order has been processed.

Shipping Delays

During peak holiday seasons, carrier delays, customs inspections, or unforeseen circumstances may affect delivery times.

We appreciate your patience and understanding.

Contact Us

For shipping questions, delivery updates, or tracking assistance, please contact:

FrostZip Customer Support

Email: getfrostzip@outlook.com